Refund Policy
Return policy
We believe you like the reading in your hands! If anything went wrong, don’t hesitate to drop us a line at office@standartmag.com.
If you ordered a subscription you may cancel it at any time and receive a pro-rated refund on unsent issues. Sent issues are subject to the below:
standart, s.r.o.
Palanok 1
949 01 Nitra
Slovak Republic
For single order magazines and prints, our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as coffee or food cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. To the additional non-returnable items belong e.g. gift cards or downloadable software products.
To complete your return, we require a receipt or proof of purchase – invoice received as PDF.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at office@standartmag.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at office@standartmag.com and send your item to
standart, s.r.o.
Palanok 1
949 01 Nitra
Slovak Republic
+421 907 068 050
IČO / ID: 47855304
